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Frequently Asked Questions (FAQ)

We hope that these 17 questions and the answers to them will help you better understand our service.

What influences the cost of my order?

The price on the order depends on 4 criteria:

  •  Deadline.
  •  Academic level.
  •  Volume (number of pages and page layout).
  •  Additional functions.
    The larger the volume, the more expensive the essay or term paper. Accordingly, the higher the academic level, the higher the price. If you want to get an essay tomorrow (that is, a short deadline), it will cost more than a deadline after 7 days.

What is the maximum amount of pages I can choose?

It all depends on the page layout. The standard page includes 550 words with a single indent. Accordingly, with a double indent, the volume of one page will be 275 words. The price at does not depend on the number of pages, but on the number of words in the paper. To calculate the price depending on the page layout, use the calculator online.

How soon will you complete my order?

It all depends on the deadline you set. The reverse report starts immediately after you have paid. In any case, we will execute the order no earlier than 3 hours after its ordering.

Is it necessary for me to authorize?

Each of our clients can expect that their payment details, full name, personal bonuses, credit card number, address, telephone number, and email address are not disclosed to company employees. But in order for us to charge you bonuses and offer discounts, as well as to assign you a writer, we need to know a minimum of information about you. For these purposes, you need to authorize.

Can you guarantee me that my personal information is safe?

Your personal data is needed only for more convenient cooperation. Any of your personal information will not be disclosed to any third party, as each employee signed a non-disclosure agreement (NDA).

I have not received my authorization code. What can I do?

We will send the authorization code via e-mail or text message to your mobile phone. Please note that these are 2 different codes, do not confuse them! If within 20 minutes after registration you have not received an e-mail/text message, contact our customer support team.

How do I know who is assigned to my order?

Information about your writer will be listed in your personal account after placing the order and payment. You can choose the nationality or citizenship of the performer: Australian, American, Canadian, British, etc.

How to contact the writer?

Communication takes place through an online chat on our service. Log in to your personal account, select an order, and then select the person to whom you want to send a message.

Can I choose the same author twice in a row?

Yes. To do this, go to your personal account, select “Preferred writer” – “My previous writer”.

How to provide the writer with an additional technical task for my order?

When ordering, click on the “Files” button and attach the necessary files in the .doc or .pdf format.

When will the writer start working on my paper?

As soon as you make the payment. Be sure that you will receive a quality paper and won’t regret about the money spent.

How do you format my letter?

Our employees will not only write but also format an essay or term paper. The formatting service is free. To do this, specify that you need formatting and attach a template according to which you need to execute it.

Can I get a cash reward if my friend uses your services?

Yes, we have a referral program. To connect a friend to the system, send him your referral link. You can view the terms of the program on our website.

How do you deliver me the finished paper?

As soon as the paper is ready, you will receive a notification on the phone and E-mail. After that, go to your account and confirm it by clicking on the “Approve” button.

What should I do if a writer is late with the order?

If the writer did not meet the deadline, immediately contact customer support and report about it. If the delay occurred due to the fault of the writer, we will return the money back. Read more about the return policy on the website.

If I do not like the finished paper, how can I change it?

We will make the necessary changes free of charge if they were agreed upon in advance when placing the order. If you added new requirements that were not approved earlier, your application for revision will be rejected.

How can I get my paper revised?

Log into your personal account and click the “Submit for Revision” button. Then enter the revision instructions in a pop-up online form and specify the deadline. After that, click the “Approve” button.